| Your contract will be with Whistler Holidays.
1 When you make your booking you must:
· Complete a booking form, accepting on behalf
of the whole party the terms of these booking conditions
· and pay a minimum of 2 nights deposit.
2 By signing the booking form you indicate that you
have :
· read and understood these booking conditions
and the other information printed in our brochure.
· have the authority of all persons named in
the booking form to enter into a contract with us on
their behalf.
3 No contract will exist between you and us until:
· we have received your fully completed booking
form together with the appropriate deposit and
· we issue and post our confirmation invoice
to you.
4 The balance of the price of your holiday must be
paid at least eight weeks before your departure date.
If the balance is not paid in time we reserve the right
to cancel your holiday, retain your deposit and apply
cancellation charges as set out below.
FOR BOOKINGS MADE LESS THAN EIGHT WEEKS FROM DEPARTURE
THE FULL HOLIDAY PRICE MUST BE PAID AT THE TIME OF BOOKING
5 All communications from us to you will be sent to
the address stated by you on the booking form.
6 If, after our confirmation invoice has been issued,
you wish to change to another of our holidays, or change
your departure date, we will endeavour to make the changes,
provided that written notification is received at our
offices from the person who signed the booking form
at least eight weeks before your departure date. ANY
ALTERATION BY YOU WITHIN EIGHT WEEKS OF DEPARTURE WILL
BE TREATED AS A CANCELLATION OF THE ORIGINAL BOOKING
AND WILL BE SUBJECT TO THE CANCELLATION CHARGES SET
OUT IN CLAUSE 7.
7 You, or any member of your party, may cancel your
holiday at any time providing that the cancellation
is made by you in writing. We will retain your deposit
and where the cancellation is within 60 days of departure,
we will apply the following cancellation charges:
Period before departure Amount of cancellation
once written cancellation shown as a percentage of
is received of the full holiday price
More than 60 days loss of deposit
29-60 days before departure 50% of holiday price
15-28 days before departure 75% of holiday price
1-14 days before Departure 90% of holiday price
Departure day or after 100% of holiday price
If your reason for cancellation is covered under the
terms of an insurance policy, you may be able to reclaim
these charges (less any policy excess) the insurance
premium is non-refundable
8 Should you wish to curtail any arrangement or change
your itinerary during the course of your holiday then
any extra cost shall be born by you and paid for locally.
9 If you have a problem during your holiday please
inform us immediately and we will make every effort
to put things right as quickly as possible. Should we
be unable to achieve a satisfactory solution you should
then write to us within 28 days of your return, quoting
your booking reference number.
10 Once we have issued our confirmation invoice, the
price of of your holiday is fully guaranteed intill
May 2006.
11 In the unlikely event that we will have to make
any changes to your holiday, they will be minor. We
will notify you at theearliest opportunity, transfer
carriers may be subject to alteration beyond our control.
If a major change to your holiday becomes necessary
we will notify you as soon as possible. Provided the
major change does not arise from circumstances beyond
our control or by Force Majeure, you may choose
a) to accept the change of arrangements
b) to cancel your holiday
In all cases of major change we will pay compensation
as set out below.
Important notice
a) No compensation will be paid or opportunity to cancel
given, if the major change was notified to you prior
to booking.
b) Major changes include cancellation and accommodation
changes to inferior standard accommodation.
c) Minor changes include accommodation changes to a
comparable or superior standard.
d) Compensation will not be payable if we are forced
to cancel, or in any way change your holiday due to
Force Majeure - war, threat of war, riot, civil strife,
industrial dispute, terrorist activity, natural or nuclear
disaster, fire or seriously adverse weather conditions
or any event beyond our reasonable control.
Period before departure within which Compensation
a major change is notified to you per person
More than 8 weeks nil
Within 8 weeks £10
Within 6 weeks £20
Within 4 weeks £30
Within 2 weeks £40
12 We reserve the right in any circumstances to cancel
your holiday. However in no case will we cancel your
holiday less than eight weeks before the scheduled departure
date except for reasons of Force Majeure or failure
on your part to pay the final balance. In circumstances
where we are unable to provide the holiday booked, we
will return to you all money paid plus compensation
as listed in clause 11.
13 We accept responsibility for ensuring the holiday
which you book with us is supplied as described in this
brochure and the services offered reach a reasonable
standard. We will not accept liability arising from
the negligence of our suppliers, sub contractors, servants
and or agents.
14 If you suffer death, illness or injury by misadventure
whilst overseas arising out of activity which does not
form part of the foreign inclusive holiday arrangement
or excursion arranged through us, we shall at our discretion
offer advice, guidance and assistance to help you in
resolving any claim you may have against a third party,
(provided any assistance is requested within 30 days
of the incident occurring). Where legal action is contemplated
for which our assistance is required our authority must
be obtained prior to commencement of proceedings and
be subject to your undertaking to assign any costs recovered
or any benefits received under an appropriate insurance
policy to ourselves. Our Costs in respect of the above
on behalf of you and your party shall not exceed £5,000
in total.
15 When you travel with the carrier, the conditions
of carriage of the carrier apply, some of which may
limit or exclude liability. The responsibility of I.A.T.A
airlines is limited to the carriage of you and your
baggage in accordance with their conditions of carriage.
16 Any booking made with our programme in connection
with APEX fare travel shall be handled strictly in accordance
with the conditions published in connection with these
fares. It is your responsibility when making the reservation
in connection with APEX fares to ascertain the exact
terms and conditions. Please note that in accordance
with air navigation orders, an 'infant' is classed as
under 2 years of age as at the date if his/her return
flight, and a 'child' is classed as over 2 but under
12 years of age, as at the date if his/her return flight.
17 It is your responsibility to ensure that passports,
visas and other necessary travel documents are valid
and available on departure. You must ascertain the health
requirements for the particular holiday you have chosen.
If you have any doubt whatsoever about your state of
health in conjunction with any aspect of the holiday
it is imperative that you consult your own doctor immediately.
You may also refer to the Department of Health leaflet;
The Travelers Guide to Health.
18 This contract is made on the terms of these booking
conditions which are governed by Canadian Law and both
parties shall submit to the jurisdiction of the Canadian
Courts at all times
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